Bayometric offers a variety of shipping optionsboth for domestic and international orders. Each of our shipping services is outlined in detail below. For questions regarding our shipping policy or for custom shipping quotes, please email our Sales Department at

Same day shipping
To ensure that your purchased item reaches your doorstep as fast as possible, all items marked with “Ships Same Day” icon, are shipped on the same business day. Our cut-off time for fulfilling orders of the day is 6 pm PST/ 3pm EST (Monday –Friday). So all purchases made by 6 PM PST/ 2 PM EST with ‘ships same day’ icon will be shipped the same business day.

We Ship World Wide
No matter where you are located, we will deliver the goods to your doorstep. As a standard procedure to ensure fast & efficient delivery to your doorstep, we deliver all products only through the strongest and secure international courier company. Bayometric offers DHL shipping service for international orders ensuring that our customers save upto 60% on shipping costs. If you want us to use any other carrier then you can tell us and we would be happy to use the carrier of your choice. As soon as your package ships we will email you with a verified tracking number to allow for easy tracking of each order in transit. Should there be any delay in shipment, one of our experienced customer service specialists will notify you.

Order Confirmation
Once you place your order, you will receive an email invoice confirming your order. All orders are processed within one business day. When your items ship, you will receive another email with a verified tracking number, to allow for easy tracking of each order. If your order is fulfilled using multiple shipments, you will receive multiple shipment confirmation emails.

Out of Stock
Most items are usually shipped within 24 hours. If your item is out of stock then we will notify you via email or phone. You will have the choice of waiting on the backordered item(s), cancelling the order altogether, or selecting a different item.

Multiple Shipments
Because Bayometric uses several different warehouses, in some cases orders of two or more items may result in multiple separate shipments. Your order may arrive as several shipments on different days. There is no additional charge to you.

Shipping Lead Times
We make every effort to provide accurate shipping estimates to our customers. Shipping lead times posted on our product pages are estimates. If your order is time sensitive, please email our Sales department at to ensure product availability and turnaround time. Majority of our orders are fulfilled within 24 hours.

You may cancel your order for any reason for a full refund providing that the item has not been shipped. You may contact our Sales department at to check the status of your order. If you wish to cancel your order after it has shipped, it is considered a return and you must follow the guidelines of our return policy.

Bayometric strives to ensure that you are 100% satisfied with your purchase. Qualifying purchases made within the United States can be returned up to 7 days from the date of your purchase. The return process is quick and easy. Before returning the product(s) please familiarize yourself with our return Policy.

What Qualifies for a Refund:
Product(s) must be returned within 7 days of the date of purchase.
Product(s) must be new and in original packaging.
Product(s) must not have been installed.
Product(s) must be unused, undamaged with all manuals, boxes, accessories, packaging intact.
Product(s) must be a “current stock”* item and not have been:
A “special order and/or non-stock”** item. Following items are considered special order items and cannot be returned – Verifi P5100, Secugen Hamster Pro 20, RealScan G10, RealScan-G1, Kojak, Unity 20, Hamster Pro.

All software sales are final. Software products are non-returnable.

Following items are non-refundable – ATF LiveScan Software, ATF LiveScan Software  – Basic (EFT File Creation) (#ATFDUP), ATF LiveScan Software – Advanced (EFT File Creation), Print to Card Package, ATF Live Scan – NFA Fingerprinting, EFT File Creation & ATF Form 4 eFile

Discontinued by the manufacturer either before or after sale to the customer.
Product(s) must not be a clearance item.
*Only current stock items of reasonable quantity will be considered for return.
** Special orders and non-stocks are materials that Bayometric does not regularly carry in inventory. These items are ordered for the customer by Bayometric from the manufacturer upon a specific request from the customer. Bayometric’s manufacturers generally do not allow Bayometric to return these items to the manufacturer. Signature Pads and few other items are special order items.

Special Note:
Product(s) must pass inspection upon receipt by Bayometric. All returns are inspected on arrival and a full refund will NOT be issued if the product(s) are not in new and original condition.
Please ensure that product(s) are returned to Bayometric via secure delivery method. Please use a carrier that tracks the shipment; also please insure it, as we will not be responsible for items, which are lost in shipping. We do not accept liability for any product(s) that are damaged in transit during the return process.
The shipping charges of your original order are non-refundable. All shipping charges and insurance costs for sending an item back is the sole responsibility of the buyer.
Certain products, such as unprotected software libraries and source code packages, may not be returned after purchase. Once we provide you with the License key or the complete software, you will not be able to return the same.
Bayometric will not accept for return any materials that were purchased greater than 7 days from the date of request for return.

Shortages and Claims:
Any concealed damage, defective material or shortages must be reported with 48 hours of receipt.
Freight damages or shortages must be reported to the carrier upon receipt of product. Please retain all original packaging and documentation, as they will be needed to process your replacement.
Items returned as damaged or defective that are found to be in working condition after inspection will be subject to a 15% restocking fee and deduction of round trip shipping charges.

Restocking fees
Returns will be subject to a handling/restocking charge according to the following schedule:
RMAs requested 1 to 7 days from purchase …..Fee of 15% of returned item (s) price

Return Process:
Return process is simple and easy. Since prior authorization is required to properly process a return, customers MUST receive a Returned Merchandise Authorization (RMA) from Bayometric prior to returning product for refund. Please contact your account manager or send an email at to get the RMA

Bayometric sells only the best products, and is proud to back up every product we sell with our One Year Limited Warranty.

Bayometric will gladly repair or replace, at our discretion, your purchase within one year of your purchase date in the event that you find a defect in materials or workmanship. This warranty does not cover Software Products. All our Hardware products are covered by the included manufacturer’s warranty. The warranty does not cover defects, damages or malfunctions caused by improper installation or use of the product in any manner other than that intended and specified by the manufacturer.

Bayometric shall in no event be liable for incidental damages. Your specific legal rights granted by this warranty vary from state to state. Please retain your original receipt or invoice for this warranty.

In order to initiate a warranty claim, please contact our customer service department at

Bayometric is committed to protecting your privacy and personal information. Please read this privacy policy to find out how and why we collect your personal information, as well as the steps we take to protect you and your information. Rest assured that you can browse much of our site anonymously. We do not ask you to register or enter personal information unless you wish to make a purchase, sign up for our email list or enroll in our membership program.

What information do we collect?
When you visit our site, various types of your personal information is collected in two different ways.

Information you enter yourself
Some information you knowingly enter yourself, such as your name, contact information and payment information. You may enter this type of information in order to register for our site, one of our programs, or our mailing list.

Information we collect
Other information is collected on a cumulative basis as you browse our site. This type of browsing information is anonymously aggregated in order to evaluate use patterns so that we can improve our service to you, our customers.

How we use this information:
The personal information you enter on your own and the use and traffic information we collect as your browse our site are generally used to operate and grow our business, provide service to our customers, offer new and exciting features to make our site more useful and to let our customers know about sales, changes to the site and more. We may use your information to process, track and record your purchase, offer you incentives through our membership program or contact you if there is a problem with your purchase.

Who this information is shared with?
We do not sell or rent your email address or other personal information to any third party entities. Your credit card information is shared only with your own credit card company, and only for the purpose of executing your order. Anonymous tracking information may be shared with third party organizations for the purpose of tracking and evaluating site traffic and improving our site and customer service.

At Bayometric, we take the security of your personal information very seriously. Therefore, whenever you enter sensitive personal information, such as your credit card number, we protect the process by using Secure Socket Layer (SSL) technology. This encryption process makes using your credit card online safe and secure.

What are cookies?
Cookies are small, anonymous bits of information that are collected as you browse our site. When visiting any website, that site will seek permission from your computer to store cookies on a designated area of your hard drive. If your browser settings permit cookies, each website can place cookies on your computer. To protect your privacy, websites can only access their own associated cookies, and not cookies associated with other websites.
Cookies let each site evaluate your browsing patterns and offer options and specials specific to you. Cookies also enable your shopping cart to be available solely to you, allow you to store wish lists and project lists and eliminate the need for excessive logins. When anonymously combined with the cookies of other shoppers, cookies allow us to constantly improve our site by determining which features are most popular and improving upon them.
Cookies do not collect any personal information about you, and your personal information that you provide on our site is typically not stored in our cookies.

Email and Notifications
When you communicate by email, we may retain both your email address and message, as well as our responses. We may also occasionally contact by email to notify you of site changes, sales, promotions and new features that you may like. You will always have the option to opt out of these email notifications.

Product Reviews
If you review a product on our site, this review may be posted on our site or associated social media sites in order to help other customers make informed purchase decisions. By completing a product review, you grant Bayometric and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display such content in any form and at any location.

Welcome to our online store! and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.

Please review our Privacy Notice, which also governs your visit to our website, to understand our practices.

Electronic Communications
When you visit or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of, with copyright authorship for this collection by, and protected by international copyright laws.

Trademarks’s trademarks and trade dress may not be used in connection with any product or service that is not’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits All other trademarks not owned by or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by or its subsidiaries.

License and Site Access grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilizing’s name or trademarks without the express written consent of Any unauthorized use terminates the permission or license granted by You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of so long as the link does not portray, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any logo or other proprietary graphic or trademark as part of the link without express written permission.

Your Membership Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Reviews, Comments, Emails, and other Content
Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant and its associates and sub-licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify or its associates for all claims resulting from content you supply. has the right but not the obligation to monitor and edit or remove any activity or content. takes no responsibility and assumes no liability for any content posted by you or any third party.

Risk of Loss
All items purchased from are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Product Description and its associates attempt to be as accurate as possible. However, does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by itself is not as described, your sole remedy is to return it in unused condition.

Disclaimer of warranties and limitations of liability
This site is provided on as “as is” and “as available” Basis. shall not be liable for damage to the person or property of the Buyer or others caused by merchandise bought from us or through us. In no event shall Bayometric be liable for indirect, special, incidental, consequential (including, without limitation, loss of profits or revenue, loss of use of the goods or related goods, damage or injury to the person or property of Buyer or others, loss of data or other economic loss arising out of the sale or use of Bayometric products), or punitive damages. Bayometric shall not be liable for any damages arising out of or related to (i) buyer’s decision to design in the Bayometric products in customer products, (ii) the use of Bayometric products, (iii) transactions performed using Bayometric products, OR (iv) modifications to Bayometric products by anyone other than Bayometric, whether suffered by buyer or any third party to the extent Bayometric is held legally liable to buyer, whether based on contract, tort, or any other legal theory. Bayometric’s total liability is limited to the cost of the product.

Warranty/Limitation of Buyer’s Remedies
Bayometric makes no warranties; wither written, oral, express, implied, or statutory relating to goods purchased from or through Bayometric. Bayometric hereby excludes any warranty of merchantability or fitness for a particular purpose. Buyer waives all claims against Bayometric relating to goods purchased from or through Bayometric, and agrees to assert all claims for breach of warranty, contract, or tort against the manufacturer of the goods. The parties agree that Buyer’s sole and exclusive remedy shall be for the repair or replacement of defective goods by the manufacturer in accordance with the manufacturer’s customary warranty. All specifications and engineering information have been obtained from the product manufacturers for Buyer’s convenience only. Bayometric does not assume responsibility for accuracy of the information provided by the manufacturer. Warranty does not cover damages due to incorrect operation, installation or natural disaster. Warranty does not cover customer instructions, installations and setup adjustments. Proof of purchase shall be shown if requested by Bayometric to substantiate date of purchase.

Unless otherwise noted, prices do not include any present or future sales, use, excise, value added or similar tax. Where applicable, all such taxes shall be paid by the buyer. Buyer shall furnish evidence of exemption and have compliance documents on file with Bayometric if applicable.

Bayometric shall not be liable for failure to perform or for delay in performance hereunder because of fire, weather, strikes, war, civil disturbance, or, without limitation of the foregoing, for any cause beyond Bayometric’s reasonable control.

If Buyer uses goods purchased from or through Bayometric in an application or end-product, Buyer has the obligation to determine the suitability of the goods purchased for Buyer’s application by testing or other means, and to determine that the application or end-product meets all applicable industry standards for safety and durability. If Buyer uses goods purchased from or through Bayometric in an application or end-product, and their use results in damage or harm to the person or property of Buyer or others, Buyer agrees to indemnify and hold Bayometric harmless for all liability whether arising out of contract, tort, or other grounds. Buyer further agrees to indemnify and hold Bayometric harmless from all costs and expenses (including attorneys’ fees) incurred by Bayometric in enforcing any of the provisions of these Terms and Conditions or in defending itself. If Buyer initiates a legal action against Bayometric, and Buyer does not prevail, Buyer will indemnify Bayometric for all costs and expenses (including attorneys’ fees) incurred by Bayometric to defend itself.

Product Representations
Pictures and content presented in this online catalog were compiled from data furnished by the manufacturers presented herein and Bayometric assumes no responsibility nor makes any representations as to the accuracy of the specifications of the products. All illustrations and descriptions are for the sole purpose of identification, and Bayometric does not represent that the products will necessarily conform to the illustrations or descriptions. While Bayometric makes every effort to populate its print and online catalogs with the highest quality images and most accurate content, the color and disposition of products on the Bayometric website are subject to the settings and hardware of the computer used to display them. Any digital or printed copy of an image from Bayometric’s Website should be used as a guide, not a guarantee.
Site policies, modifications, and severability
Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff at .