Voice Authentication System (VAS) is a biometric security system that uses spoken words to verify claimed identities over the phone or web. The core Voice authentication system technology is very different from other voice recognition systems that rely on comparing recordings or wave patterns.

Voice recognition biometric system uses spoken words to calculate vocal measurements of an individual's vocal tract. Sophisticated algorithms convert these measurements into a voice print - a unique digital representation of an individual's voice.

This biometric system uses over 100 different calculations and tests to compare a previously enrolled voiceprint with a voice print generated at the time of verification - all in less than a second.

This unique Voice Authentication process enables the biometric device to deliver a range of ultra reliable and highly secure voice verified services.

This biometric security system uses special filters and algorithms to eliminate background noise as well as to detect and reject any attempt to use voice recordings. Because voice authentication is based on vocal physiology, accuracy is not affected by the caller having a cold. This voice recognition system even adapts voice prints over time to take into account the ageing effects on the voice.

Unlike other voice authentication biometric systems, this is a true 'cross platform' system. This means the same caller can be accurately verified again and again regardless of the phone they are using - a mobile phone, fixed line, speakerphone or even the internet.

A voice print is not a recording, set of words or a wave pattern of a voice. It cannot be played back or used for any other purpose than a comparison with subsequent voice prints.

Voice Products

  Voice Password Reset

Voice Password Reset service is a fully automated phone service that enables employees, agents or clients to reset their own passwords, anytime, anywhere. It is already used and trusted by major banks and insurance companies with thousands of employees, saving them money, improving security and productivity.
 

  Voice Caller Authentication

Voice Caller Authentication accurately verifies the identity of callers thereby, dramatically improving call centre’s productivity.

Typically callers are asked to speak their account number. Both identification and verification can be performed against this 'spoken identifier'. If two factor authentication is required (typically in a banking environment) additional shared secret or password questions can be asked. Once verified the ID and caller is passed to a call centre agent or IVR system.
 

  Voice Payment Verification

Voice Payment Verification adds an advanced digital signature - ‘speak on the dotted line’ - to payment processes. This helps protect against fraudulent transactions, even where a card number, expiry date and CVV code has been stolen. Both business and client benefits from a convenient and secure payment process. It is particularly suited to an environment where credit or debit card details are held by the merchants system - for example a mobile phone top-up, or transferring money into a trading or gaming account.
 

  Voice Web Authentication

Voice Web Authentication is highly complementary to Voice Caller Authentication, enabling customers to adopt a standard identity verification process across call centres, IVR systems and web sites. It enables users to securely login into websites and access confidential information.
 

  Voice Track

Voice Track is a phone-based system that enforces compliance and promotes accountability by verifying an individual is at a specific location at the required time in compliance with their parole orders. Voice verification of the parolee is performed on each occasion to verify their identity.